I went to my dentist asking for e-max veneers. He said he thought I would be a better candidate for 360 veneers. I specifically asked how much tooth structure had to be removed for the 360 veneers. They assured me not much at all would need to be removed. I agreed to their suggestion. When I first got the temporary veneers, a few of them kept falling off. I noticed then that my teeth were down to small nubs, which was much more removal of tooth structure than they implied I would need. I expressed my concern about them falling out all the time. They assured me that when the permanent ones were bonded on that would not be an issue. Yet, like the promise about the tooth structure, this has not proven to be the case. So far two have fallen off. They tried a different cement, but yet some structures are still falling off. Now they’re talking about ordering a special stronger cement. I’ve just lost confidence in them. While I am relieved that I haven’t swallowed any of them while I have slept, I am living in complete fear of them falling off in public. Do you have any advice for me?
Emily
Dear Emily,
I am going to be blunt in telling you that you were taken advantage of and misled by your dentist. My first clue was when he told you 360 veneers. There is no such thing. Porcelain veneers only go on the front and hug the sides a little. If the restoration for your smile makeover went 360 degrees around your tooth, then it was porcelain crowns.
A second hint of their unethical behavior was the nubs the created of your teeth. When your teeth are prepared for porcelain veneers, only a small amount of tooth structure is removed, as pictured to the left.
You described a small nub, which is what is used to prepare teeth for porcelain crowns. That is two times they have lied to you.
Often, when dentists steer patients toward porcelain crowns instead of porcelain veneers it is because they are not comfortable with the advanced cosmetic procedures. They tend to want to convince you of the procedure they are comfortable with instead of admitting the skills they lack. In this case, your dentist can’t even do the basic crown procedures. This is distressing because it is one of the first things dentists have to learn to do. You shouldn’t even be able to graduate dental school without having the ability to successfully place dental crowns. Most dentists go their whole careers without having a crown fall out. That has not been the case for your dentist.
So, what is my recommendation? You need to find another dentist. One with post-doctoral training in cosmetic dentistry as well as artistic skill. Look at the bio on their website. Then look at their smile gallery to see what type of results they create. They may even be able to help you get a refund on your badly done work. After all, a basic expectation is that the work will actually stay in!
This blog is brought to you by Dr. David Marion, who was honored by the International College of Dentists as being one of the top dentists in the world.
